Warranty Cover

Total customer satisfaction is top priority at Bailey and the quality ethos extends to the aftersales service and manufacturer's warranty that comes with every new Bailey touring caravan. In this way we not only ensure long-term peace of mind but also enhance the resale value of your investment. This cover is available at no extra cost to the customer.

6 Year Body Shell Integrity Guarantee
All Bailey products are covered by a six year Body Shell Integrity Guarantee. Cover extends to the following items

Body Leaks & Delamination; water ingress through any permanently sealed seam and joints or delamination of panels and floor, being part of the original manufacturer's construction.

3 Year Manufacturers Warranty
For a period of 12 months from the date of purchase Bailey of Bristol offer a comprehensive warranty on all parts and components as well as full coverage for any manufacturing faults.

The 2nd & 3rd year of cover extends to these items:

Chassis; all chassis members including outriggers.
Suspension; springs, hangers, shackle pins, bushes, shock absorbers and mountings.
Running Gear; axles, hubs, hub bearings, hub oil seals, road wheels (excluding tyres and tubes).
Braking Systems; all mechanical linkage, backing plates, actuators, drums and shoes, (Exclusions: this warranty does not cover damage to brake drums, shoes or any faults caused through misuse of the braking system or normal wear and tear).
Towing Mechanism; all mechanical components fitted to tourers (excluding electrics).
Cooker; the cooker unit including burners, grill, oven and flame failure device and igniter.
Fridge; door seal, condenser, gas control valve, gas igniter, flame failure device, 12 and 230v heater elements, gas thermostat, 230v thermostat, 230v temperature control switch.
Water System; water heater (gas or electric), fresh water tank, water pump, water gauges, taps and shower head.
Auxiliary Electrics; mains hook-up input connector, ELCB, battery charger and distributor unit, interior lighting units (excluding bulbs).
Cassette Toilet; the cassette toilet is covered (excluding seals, valves and glands).
Heating System; thermostat, motor, switches, control unit, gas heater, flame failure device, igniter (excluding ducting and fittings).

An additional 4th, 5th and 6th year extension to the Manufacturers Warranty is also available, please ask your Bailey retailer for more information.

In the unusual event of something going wrong then your first contact should always be your supplying retailer. Approved Bailey agents enjoy a first class after sales support service from the manufacturer and they should be able to offer all the help you need to rectify any problems that may exist.

Terms and Conditions

The above offer is subject to the following conditions. The warranty agreement does not affect the purchaser's statutory rights.

The Bailey Warranty Cover is offered subject to the following simple conditions:

1. The duration of the Body Shell Integrity Guarantee is 72 months from the date of purchase and the duration of the Manufacturers Warranty is 36 months from the date of purchase.

2. That an authorised Bailey Service Centre has carried out a full service, including moisture survey, annually from the date of purchase as new (or within 6 weeks of each anniversary of purchase).

3. The unexpired period of the 6 year body shell guarantee and the 3 year manufacturer's warranty on all models manufactured after 1st September 2005 is assignable to subsequent owners at a cost of £25, on condition that full documentary evidence that the caravan has been serviced annually can be provided at the time of transfer of ownership. Otherwise this agreement remains personal to the original purchaser of the tourer as new and is not transferable by way of assignment, novation or otherwise.

4. That the seams and panels requiring repair are part of the original construction of the tourer and have not been tampered with or repaired otherwise than by Bailey Caravans Limited or an authorised Bailey Service Centre.

5. That original VAT invoices be retained as proof those annual inspections have been carried out.

6. That in the event of any repairs being identified as being necessary during the course of an annual inspection the tourer is made available to an authorised Bailey Service Centre or Bailey Caravans Limited within 6 weeks for the purpose of carrying out the repair work.

7. No repairs, including the fitting of any replacement unit, may be undertaken or commenced under the terms of the agreement unless authorisation is obtained by an authorised Bailey Service Centre from Bailey Caravans Limited. No liability will exist with regard to any claims not authorised in this way.

8. Bailey Caravans Limited reserve the right to examine the tourer before any repairs commence or any replacement part fitted.

9. No liability will be accepted for damage caused by neglect, corrosion, intrusion of foreign or deleterious matter, lack of servicing, over-heating, freezing or abuse or the continued use of the tourer after a fault has become evident or for the consequential loss or damage to parts not covered by this agreement.

10. That tourers covered by this agreement shall not be put out to hire, reward or any other commercial use in any timed competition race.

11. That the tourer shall be used only for its ordinary and intended purpose and shall not be subjected to any treatment or conditions which could reasonably be foreseen to cause or result in damage to the tourer or excessive wear and tear.

12. That the tourer registration card shall have been sent to Bailey Caravans Limited within 6 weeks of its purchase as new.

13. That private cars, or 4x4 type vehicles substituting as private cars, shall have only towed the tourer.

14. Bailey Caravans Limited's liability under this agreement shall be limited to supplying labour and materials of a value not exceeding £2,500 including VAT in respect of each claim or series of claims. No liability arises out of this agreement for consequential costs or damage or for repair costs (other than labour materials).

15. No liability will be accepted for any accidental or fire damage or any losses incurred by accident or fire.

16. No liability will be accepted for transport costs to and from point of repair or consequential cost relating to transportation.

17. No liability of any kind exists in respect of third parties or bodily injury.